Customer Service Coordinator 


JOB TYPE: Full time

LOCATION: 47 Leda Drive, Burleigh Heads, QLD

ABOUT:

At C3 Drones and Robotics we work directly with some of the biggest hardware and software providers of drones and robotics, as well as leading industry service organisations to deliver custom, tailored packages to suit client needs.

Identifying a gap in the market to provide comprehensive solutions for a wide array of organisations, we created C3 Drones and Robotics to help those looking to benefit from and implement cutting edge commercial drone and robotics technology into their business.

From technology selection to application, training to implementation, the experienced C3 Drones & Robotics team can create an effective solution to best suit our client’s needs.

MAIN DUTIES/RESPONSIBILITIES:

  • Manage company information and generate customer orders through C3’s in house management platform, Quickbase
  • Provide excellent service and support to regular clients and new customers
  • Improve and maintain effective communication with suppliers and industry partners
  • Efficient coordination of required logistics and events
  • Help generate marketing and media content
  • Assist with field operations and attend industry events if required
  • Maintain a clean and safe workspace
  • Other relevant tasks as necessary

SKILLS & EXPERIENCE:

Qualifications:

  • Relevant qualifications in business, marketing, or sales
  • Driver’s License
  • Remote Pilots License a plus but not required
  • First aid certificate a plus but not required

 Experience:

  • Minimum of 1 year of sales or business experience
  • Any drone industry experience a plus but not required

 Skills:

  • Adept at learning online management software and digital workflows
  • Intermediate to advanced Microsoft Office skills
  • Knowledge of content creation and design
  • Strong work ethic and ability to work autonomously
  • Excellent verbal and written communication
  • Able to work collaboratively in a small team environment
  • Efficient priotisation and organisation skills

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Working across multiple industries such as mining, security, construction, agriculture and utilities, the C3 Drones & Robotics team is able to deliver solutions based on in-depth experience making the collection of your data as easy and automated as possible. Learn More.

Follow at all times the CASA Drone Regulations at:- knowyourdrone.gov.au

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